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Global Support Affiliates Expanding the Client Base

Through our Global Affiliate Program, we are able to create mutually beneficial relationships with third-party hardware maintenance providers (“TPMs”) and other IT service providers around the world. And since few independent IT support service companies enjoy our technical expertise, geographic breadth and the product support capabilities that are often required in today’s global marketplace, such program can help them provide their customers with their needs. In addition, the expansion of our services range to include items such as IT Asset Disposition and WEEE Recycling, for example, increases our need for a larger number of affiliate partners, in order to be able to meet the demands of our customers around the world.

Therefore, IB Remarketing builds value-added relationships that enable our partners to benefit from our direct service capabilities and allow us to benefit from theirs. The IB Remarketing Global Affiliate Program provides us with the capacity to offer each other complementary strengths to improve the service we provide our respective client bases with expanded options, and, to build new lines of recurrent revenue for one another. Similar collaborations expand the horizons and open new windows for the partners as they share their knowledge, experiences, capacities as well as clients.

  • 96,000+ assets under contract around the world
  • A global network of multi-vendor local field engineers
  • 6+ call centers worldwide, available 24x7x365
  • 96% customer retention rate
  • 20+ offices worldwide
  • 340+ dedicated stock locations worldwide
  • Customized SLA
  • Single Point of Contact for all asset maintenance needs
  • Established partner relationships for server support in hard to reach regions
  • A dedicated central team of experts for multi-vendor server platform
  • Worldwide logistics

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